The Ascension Library App is powered by: 
Download
• Open the app - click "Get Started"
• Enter your Ascension Library membership: email address & password.
• You will now be directed to confirm your account via email. Be sure to confirm your email on your mobile device.
• Once your email is confirmed - click "Open Kajabi App"
• This will open your library allowing you to select the courses you wish to use on your app.
App Benefits
• The app will upload only your current Ascension Library access, not the whole website; saving data usage.
• Allows access to both free and paid programs.
• View downloadable resources such as slides, worksheets, and PDFs.
• Continue learning where you left off - course progress is saved.
• Watch or listen wherever you want, learning at your own pace.
PLUS, Access all of your Kajabi courses in one convenient place, even if they’re from different instructors.
Frequently Asked Questions
What device can I use with the App?
- The iOS app requires iOS 12.0 or later and is compatible with iPhone, iPad, and iPod touch.
- The Android App will run on Android version 5.0 and above.
App keeps freezing and crashing?
If you are experiencing issues with the App freezing and crashing you may need to update the app to the latest version or force close the app and restart.
Instructions for iOS Devices
First, go to the Apple Store and check that your app is up to date. If you haven't updated recently, your app may become buggy and unstable.
See Apple's Guide for Updating your Apple Apps - Apple Guide for Updating Apple Apps
If your Mobile App is updated to the latest version and continues to remain unresponsive the app may be stuck or overloaded. Force close the app to reset and clear its memory.
See Apple's Guide for Force Closing Apps - How to Force an App to Close
If the App continues to crash after updating or force closing please check the following settings within your device.
- Go to your device settings and remove the lock screen option.
- Check your battery is full and not in Low Battery mode as this will stop the recording and affect the listening quality.
Instructions for Android Devices
First, check that your app is up to date with the latest version in the Google Play app.
- Open the Google Play app.
- Click the three horizontal lines at the top of your screen.
- Then, select My apps & games.
- Next, choose to Update all, or go through each app and update only the ones you want.
See Google's Guide for Updating your Android Apps - Google Guide for Updating Android Apps
If your Mobile App is updated to the latest version and continues to remain unresponsive the app may be stuck or overloaded. Force close the app to reset and clear its memory.
- Open your Android Settings.
- Scroll down and open Apps or Application Manager.
- Locate Kajabi in your list of Apps.
- Select Kajabi.
- Click Force Stop.
If the App continues to crash after updating or force closing please check the following settings within your device.
- Go to your device settings and remove the lock screen option.
- Check your battery is full and not in Low Battery mode as this will stop the recording and affect the listening quality.
FREE ACCESS: The EXPLORE page in the Ascension Library give a full overview of programs on offer with sample recordings and links to access more information. You can also find more about Ascension on my ARTICLES page. Many feature articles include audio and video recordings for you to try out.
MEMBER ACCESS: The Where to Begin section in the Ascension Guide in the Library is the best place to find and explore the programs on offer and their benefits.
Not yet an Ascension Library Member? Click below for more information ...
If you continue to need support for your question you can explore the full Ascension Library knowledge base HERE.