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  1. Ascension Library Knowledge Base
  2. Membership Support

Membership Support

Have a question about your account, membership, or a billing enquires please start by exploring this category.

Membership

  • Change my Email Address
  • Ascension Library Scholarships
  • Change my password ...
  • Add Profile Image
  • Can I download audio from the Ascension Library?
  • Upgrade from Monthly to Annual Membership

Billing

  • Pause Membership
  • Scholarship Access Ended
  • Failed Payment ...
  • Change Card Details
  • How does the monthly subscription work ...
  • Late or Missed Payment ...
See all 7 articles

Profile / Email / Language settings

  • Email issues ...
  • Red email notification showing across my library page ...
  • Password doesn't work ...
  • I can't log into the Ascension Library ...
  • Subscribe to the Ascension Library Mailing List ...
  • Translate Library Text

Technical Support: Audio / Video / Links

  • Ascension Library website not working
  • Ascension Library APP - Download & FAQ's
  • Sound Issues
  • Video issues
  • Ascension Library link doesn't work ...
  • Recordings keep stopping ...
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