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  1. Ascension Library Knowledge Base
  2. Membership Support

Membership Support

Have a question about your account, membership, or a billing enquires please start by exploring this category.

Membership

  • How do I change my Email Address?
  • Ascension Library Financial Assistance
  • Change my password ...
  • Add Profile Image
  • Can I download audio from the Ascension Library?

Billing

  • Pause Membership
  • Scholarship Access Ended
  • Failed Payment ...
  • Change Card Details
  • How does the monthly subscription work ...
  • Late or Missed Payment
See all 7 articles

Profile / Email / Language settings

  • Email issues ...
  • Red email notification showing across my library page ...
  • Password doesn't work ...
  • I can't log into the Ascension Library ...
  • Update my Email Setting / Unsubscribe
  • Translate Library Text

Technical Support: Audio / Video / Links

  • Ascension Library website not working
  • Ascension Library APP - Download & FAQ's
  • Sound does not play, Audio Issues Explored
  • Media Player does not work, Video Issues Explored
  • Ascension Library link doesn't work ...
  • Recordings keep stopping
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